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Customer Service in the Insurance Industry
Tuesday, August 17, 2021, 9:00 AM - 11:00 AM CST
Category: Continuing Education Seminar

Customer Service in the Insurance Industry
August 17, 2021 • 9:00 a.m. - 11:00 a.m.
Mishell K, Magnusson, CIC, CISR, CPIA, AAI, FIPC

Many agencies are struggling with the question of how to make themselves stand out above the competition.  Understanding how agencies operate is essential training for all positions in any type agency and company. 

We will discuss the factors that affect an agency's product distribution; licensing in the agency; professional responsibilities of an agency; along with ethical and legal dilemmas agencies face daily. 

This is the practical knowledge needed to become a more efficient agency which is important to the owner, producer, customer service representative and anyone else involved in the day-to-day operations.  

This course will also highlight how agency staff can make themselves an essential team player in the industry by focusing on key communication skills which allow the agency to stand out amongst the competition. 

Be the agency that your customer wants to do business with!

2 CE Credit
Members $30
Nonmembers $50
The deadline to register is Friday, August 13, 2021

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