Trusted Risk Advisor Certification Program

TRA Course #4: Creating a Differentiated Customer Experience Journey Through the TRA Process

• The Customer Experience Journey
• Monitoring Risk and Risk Management within the TRA Framework
• Building Relationships that Last
• Creativity and Innovation...the One-Two Punch of the TRA
• The Art of Goal-Setting
• Living Each Day as a Servant Leader!

TRA designation series schedule:

• TRA 1: February 17-28 with finale on Tue, March 4
• TRA 2: March 17-28 with finale on Tue, April 1
• TRA 3: April 21-May 2 with finale on Tue, May 6
• TRA 4: May 19-23 with finale in June

Members - $1,000
Non-members - $1,300