Trusted Risk Advisor Certification Program

TRA Course #4: Creating a Differentiated Customer Experience Journey Through the TRA Process

• The Customer Experience Journey
• Monitoring Risk and Risk Management within the TRA Framework
• Building Relationships that Last
• Creativity and Innovation...the One-Two Punch of the TRA
• The Art of Goal-Setting
• Living Each Day as a Servant Leader!

TRA designation series schedule:

• TRA 1: September 16–20 with webinar on Fri, September 27
• TRA 2: October 15–21 with webinar on Fri, October 25
• TRA 3: November 12–18 with webinar on Fri, November 22
• TRA 4: December 2–6 with webinar on Fri, December 13

Members - $1,000
Non-members - $1,300