Join author and master sales coach J. Sheldon Snodgrass for a special presentation of “Coach the Coach Leadership Series for Agency Leaders."

Module Two: Help Your Staff Improve Their Customer Outreach Effectiveness

The Take Away:
By the end of this 60-minute coach-the-coach session, leaders will know how to help their staff learn to take the OW out of outbound calling so that their voice messages get returned, they spend less time in follow-up purgatory, and their renewal reviews, referral requests, and new business calls become welcome service conversations.

PIA has negotiated this special offer to participate in the entire series for $50 for members and $100 for non-members. Registration is for all five courses. The courses will be recorded for your future review and can be accessed at any time.

The series schedule:

September 27, 2023, 10 AM - Module One: Help your Staff Increase Their Service Task to Product Ask Effectiveness

October 10, 2023, 10 AM - Module Two: Help Your Staff Improve Their Customer Outreach Effectiveness

November 29, 2023, 10 AM - Module Three: Help your Staff Boost Their Inbound, New Business Binding Rate

January 10, 2024, 10 AM - Module Four: Help Your Staff Handle Insurance Shopper Complaints or Concerns (a.k.a. objections) with Ease and Move to Binding the Policy without Sounding Pushy

February 14, 2024, 10 AM - Module Five: Generate More High-Quality Referrals as Your Community’s Risk Management Expert

Member Price: $50
Non Member Price: $100

PIA MEMBER CANCELLATION POLICY:
No refunds will be provided. Registrants will receive a recording of each session.